Unlimited On-Site IT Support!
There are times when your business will need an IT Support Engineer to attend site. It may be, for example, to change a power supply, restore an internet connection, or perform some other physical task such as inspecting the server hardware and switches.
IT Solutions On Site IT Support Service gives you guaranteed response times, no separate call-out charges, and no labour charges, meaning one low monthly cost covers your entire Network, including both Servers and Workstations, from any eventuality.
With IT Solutions's On Site Support Service you are guaranteed Engineer availability within a pre-agreed SLA (Service Level Agreement). This may be, for example, within two hours for your Server(s), and eight hours for your Workstations. It’s all flexible; you decide what you need, and we will deliver accordingly. Unlike some IT Support companies, we don’t sell off the shelf support packages because we know every business is different and has different needs and requirements. Therefore the package that you get is designed around you and your business.
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